Welcome to CACTUSCOUTURE LLC, your premier destination for high-quality winter clothing and accessories. We believe that staying warm shouldn't mean compromising on style.
Our carefully curated collection features premium jackets, cozy sweaters, elegant scarves, comfortable gloves, and durable boots - all designed to keep you comfortable during the coldest months.
With a commitment to quality materials, exceptional craftsmanship, and timeless designs, CACTUSCOUTURE LLC brings you winter wear that lasts season after season.
At CACTUSCOUTURE LLC, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a comprehensive return and refund policy.
You may return most items within 30 days of receipt for a full refund or exchange. Items must be in their original condition with all tags attached and in original packaging.
Please Note: Sale items, final sale merchandise, and items marked as non-returnable are not eligible for returns or exchanges.
To start your return process:
Once we receive your returned item(s), we will inspect them and process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that it may take an additional 5-10 business days for the refund to appear in your account, depending on your bank or credit card company.
If you would like to exchange an item for a different size, color, or style, please follow the return process above and indicate that you would like an exchange. We will ship your replacement item as soon as we receive your return.
If you receive a damaged or defective item, please contact us immediately at manager@CACTUSCOUTURE.com with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.
Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error in your order.
Free Return Shipping: Orders over $100 qualify for free return shipping. Contact us for your prepaid return label.
The following items cannot be returned:
International customers are responsible for all return shipping costs and any customs fees. We recommend using a trackable shipping method for all returns.
If you have any questions about our return and refund policy, please don't hesitate to contact us:
This policy was last updated on November 4, 2024. We reserve the right to update or modify this policy at any time without prior notice.
